Chứng từ / Chăm sóc Khách hàng Location: Ha Noi, Hai Phong, Da Nang, Ho Chi Minh, Binh Duong, Bac Ninh, Lang Son Posted date: Feb 25, 2021
Main Roles & Responsibilities
- RESPONSIBILITIES:
*** Sea/Air Export:
- Ensure that all documentation meets export regulations of Sea/Air Freight.
- Arrange details of shipments with Airlines, Shipping lines, forwarders, carriers as necessary for exports
- Prepare complete set of documents pertaining to export shipping documentation.
- Report to Manager as required.
*** Import:
- Received Pre-alert from Agent/customer service, check documents, submit manifest, follow up the shipment, send Arrival notice, release D/O to customer.
- Update shipment status for customers, sales department, and overseas agents.
- Resolve customers’ and agents’ claims relating to documents.
- Filing documents properly as per company’s procedures.
*** Logistics/Cutoms Clearance Documentation:
- To prepare, work on necessary import-export documents, e.g. C/O, D/O, Customs Import Application, Import License, other certificate etc.
- Work with Customers, Operation staffs to complete process of import/export
- Resolve customers’ and agents’ claims relating to documents.
Job Requirement
- Graduate from college / university, majoring in foreign trade, economics.
- 2 - 3 years experience is a plus
- Good command of both speaking and writing English.
- Good skill of computer, typing.
- Good skill of interpersonal communication.
- Ability to work under pressure and have a good team work spirit.
- Responsibility, pleasant, sociable, honest.
Salary and Benefits
- High salary depends on experience and ability of each candidate
- Have opportunities for learning, career improving in related fields
- Social & healthcare insurance, accident insurance.
- Annual health check and company trip.
- Bonuses at certain public holidays & bonus for Tet.